Dersin Dili:
İngilizce
Dersin Amacı:
This course is intended to provide with an introduction and global look at the field of Total Quality Management. The course also focuses on Kaizen & Six Sigma.
Dersin İçeriği:
Evolution of Quality, understanding quality, TQM, leadership, empowerment, quality improvement tools, Siz Sigma, Kaizen.
Dersin Öğretim Yöntemleri:
1: Lecture, 2: Question-Answer, 3: Discussion, 4: Simulation, 5: Case Study
Dersin Ölçme Yöntemleri:
A: Testing, B: Presentation; C: Homework, D: Project, E: Laboratory
Dikey Sekmeler
Dersin Öğrenme Çıktıları
| Learning Outcomes | Program Learning Outcomes | Teaching Methods | Assessment Methods |
| 1.Students have knowledge about quality issues. |
1,3,4,8,9,12 |
1,2,3 | A.C |
| 2.Students understand the importance of quality management and its applications. |
1,3,4,8,9,12 |
1,2,3 | A,C |
| 3.Students learn quality and total quality management concepts. |
1,3,4,8,9,12 |
1,2,3 | A,C |
| 4.Students learn the Six Sigma and Kaizen. |
1,3,4,8,9,12 |
1,2,3 | A,C |
Dersin Akışı
| COURSE CONTENT | ||
| Week | Topics | Study Materials |
| 1 | The Evolution of Quality | |
| 2 | Understanding Quality | |
| 3 | Introduction Quality | |
| 4 | Commitment and Leadership | |
| 5 | Total Employee Involvement and Empowerment | |
| 6 | Planning for Quality | |
| 7 | Quality Control | |
| 8 | Mid-term | |
| 9 | Quality Improvement Tools | |
| 10 | Kaizen | |
| 11 | Introduction to Six Sigma | |
| 12 | Six Sigma & TQM | |
| 13 | Case Studies | |
| 14 | Course Overview | |
| 15 | Final Exam | - |
Kaynaklar
| RECOMMENDED SOURCES | |
| Summers, D. “Quality Management”, 2009 | |
|
Bounds, G. “Cases in Quality”, 1997
Pyzdek, T. Keller, P., “The Sigma Handbook”, 2009. Oakland, J. “Total Quality Management Text with Cases”, 2003 |
|
Materyal Paylaşımı
| MATERIAL SHARING | |
| Documents | Course notes provided by the lecturer |
| Assignments | Case studies |
| Exams | Mid-term and final exams |
Değerlendirme Sistemi
| ASSESSMENT | ||
| IN-TERM STUDIES | NUMBER | PERCENTAGE |
| Mid-terms | 1 | 40 |
| Quizzes | - | 0 |
| Attendance / Assignments | 1 | 60 |
| Total | 100 | |
| CONTRIBUTION OF FINAL EXAMINATION TO OVERALL GRADE | 60 | |
| CONTRIBUTION OF IN-TERM STUDIES TO OVERALL GRADE | 40 | |
| Total | 100 | |
Dersin Program Çıktılarına Katkısı
| COURSE’S CONTRIBUTION TO PROGRAM | |||
| No | Program Learning Outcomes | Katkı Düzeyi | |
| 1 | |||
| 1 | Graduates of International Trade and Logistics Management are able to assess business concepts and information on trade and logistics, analyze problems, and provide solutions based on research. | ||
| 2 | Graduates of International Trade and Logistics Management are able to manage current and emerging trends of logistics and transport sector with proficiency in English. | ||
| 3 | Graduates of International Trade and Logistics Management gain the ability of managing the international business relationships of production and service companies. | ||
| 4 | Graduates of International Trade and Logistics Management gain the ability of planning, coordinating and managing the supply chains of production and service companies. | ||
| 5 | Graduates of International Trade and Logistics Management have the knowledge for promoting to a top management level position in trade and logistics companies. | ||
| 6 | Graduates of International Trade and Logistics Management gain the ability of using information technologies in planning and managing the logistics activities of trade and logistics companies. | ||
| 7 | Graduates of International Trade and Logistics Management gain the skill of working compatibly with team members in carrying out a vocational project. | ||
| 8 | Graduates of International Trade and Logistics Management gain the ability to understand the social and business relationships in trade and logistics sector, and learn to be innovative and creative in their field. | ||
| 9 | Graduates of International Trade and Logistics Management are able to manage current and emerging trends of logistics and transport sector with proficiency in English. | ||
| 10 | Graduates of International Trade and Logistics Management gain the ability of analytic thinking and learn to apply quantitative analyses in solving problems. | ||
| 11 | Graduates of International Trade and Logistics Management are able to develop and manage new projects, and share information with other professionals. | ||
| 12 | Graduates of International Trade and Logistics Management gain awareness about the importance of ethical and social responsibility in trade and logistics sector. | ||
ECTS
| ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION | |||
| Activities | Quantity |
Duration (Hour) |
Total Workload (Hour) |
| Course Duration (Including the exam week: 15x Total course hours) | 15 | 3 | 45 |
| Hours for off-the-classroom study (Pre-study, practice) | 15 | 8 | 120 |
| Mid-terms | 1 | 2 | 2 |
| Quiz | 0 | 0 | 0 |
| Homework | 1 | 10 | 10 |
| Final examination | 1 | 3 | 3 |
| Total Work Load | 180 | ||
| Total Work Load / 25 (h) | 7,2 | ||
| ECTS Credit of the Course | 8 | ||