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Program Type: 
Thesis
Course Code: 
DBA 644
Course Type: 
Elective
P: 
3
Lab: 
0
Credits: 
3
ECTS: 
10
Course Language: 
English
Course Objectives: 
The objectives of this course are:
  • Understanding diverse conceptual and methodological perspectives on comprehensive consumer behavior models.
  • Understanding the consumer research techniques needed to clarify “modern consumer”. 
  • Understanding contemporary consumer issues such as, consumer alienation, consumer protection, green consumers, ethical consumer, and voluntary simplicity.

To experience a full length article on a specific consumer behavior research topic, and perform  an empirical study on actual consumers.

Course Content: 
How to in an integrative approach understand how consumers act in the marketplace in order to establish successful marketing strategies / to reach the final objective of customer satisfaction and loyalty.
Teaching Methods: 
1. Lecture 2. Question/Answer 3. Discussion Method 4. Case Study 5. Workshop 6. Problem Solving Method
Assessment Methods: 
A: Testing , B: Homework, C:Presentations, D: Project

Vertical Tabs

Course Learning Outcomes

Learning Outcomes Program Learning Outcomes Teaching Methods Assessment Methods
  1. Explain traditional and contemporary consumer behavior theories
1,2,3,4 1,2,3 A,B,C,D
  1. Identify advantages and limitation of different consumer research techniques
1,2,3,4 1,2,3 A,B,C,D
  1. Analyze certain personality traits to identify /use the motivation techniques for different consumer segments 
5,8,9,10 1,2,3 A,B,C,D
  1. Explore strategies for both attitude formation and attitude change in the process of product/service positioning
4,5,8,9,10 1,2,3 A,B,C,D
  1. Has awareness about national value systems and origins and impact of culture in consumption patterns
4,5,8,9,10 1,2,3 A,B,C,D

Course Flow

Week Topic Study Materials
1 Introduction

History of consumer behavior discipline General concepts of consumer behavior

Course slides, Book chapters, Academical Articles
2 Consumer behavior and consumer society

Consumer Culture and Modernity: The Freedoms of the Market; Consumption and Culture

Course slides, Book chapters, Academical Articles
3 Internal Influences On Consumer Behavior –Perception, Learning and Memory Course slides, Book chapters, Academical Articles
4 Internal Influences On Consumer Behavior- Motivation and Affect, The Self and Gender Identity Course slides, Book chapters, Academical Articles
5 Internal Influences On Consumer Behavior- Personality, Lifestyles, and Values Course slides, Book chapters, Academical Articles
6 Internal Influences On Consumer Behavior- Consumer Attitude Formation and Change Course slides, Book chapters, Academical Articles
7 MIDTERM  
8 Culture’s Influence on Consumer Behavior

Subcultures and Consumer Behavior

Cross-Cultural Consumer Behavior: An International Perspective

Course slides, Book chapters, Academical Articles
9 Social Influences on Consumer Behavior - The Family and Its Social Standing Course slides, Book chapters, Academical Articles
10 Social Influences on Consumer Behavior - Reference Groups , Word-of-Mouth, Group Influences and Social Media Course slides, Book chapters, Academical Articles
11 Persuasive Communications in Consumer Behaviour Course slides, Book chapters, Academical Articles
12 Consumer Decision-Making and Diffusion of Innovations Course slides, Book chapters, Academical Articles
13 Project Presentations  
14 Project Presentations  
15 Project Presentations  
16 Project Presentations  

Recommended Sources

RECOMMENDED SOURCES
 

Textbook

Leon G. Schiffman , Leslie Kanuk and Havard Hansen “Consumer Behaviour  A European Outlook”, Pearson, 2nd Edition.

Micheal Solomon, Margaret K. Hogg, Søren Askegaard  and Gary Bamossy  “Consumer Behaviour: An European Perspective”, Pearson, 7th Edition.

Additional Resources Marieke de Mooij, “Consumer Behavior & Culture, Consequences for Global Marketing & Advertising”, Sage Publications.

Coskun Samli, “International Consumer Behavior in the 21st Century”, Springer Publications.

Specific articles from Journal of Consumer Psychology , Journal of Retailing and Consumer Services , Journal of Consumer Culture , Journal of Consumer Marketing ,Journal of Consumer Behaviour, International Journal of Consumer Studies and Research in Consumer Behavior

Material Sharing

MATERIAL SHARING
Documents Weekly Slides and Readings via COADSYS
Assignments Article Assignments via COADSYS
Exams Midterm exam

Assessment

ASSESSMENT
IN-TERM STUDIES NUMBER PERCENTAGE
Mid-term Exam 1 20
Article Assignments 3 30
Final Project (Individual) 1 50
Total   100

Course’s Contribution to Program

COURSE'S CONTRIBUTION TO PROGRAM
No Program Learning Outcomes Contribution
1 2 3 4 5  
1 Ph.D. candidates gain knowledge and skills to interpret and criticize many theories, models, and paradigms related to different perspectives that developed in the fields of business (organization and administration, organization behavior, marketing, finance, human resources, production technology, etc.)and social sciences and evaluation of scientific studies and research presented at scientific meetings         x  
2 Ph.D. candidates learn to track and interpret the changes, innovations and developments in business administration or in other fields of social sciences, and as practitioners determine the organizational and managerial problems, create innovative solutions in the light of this information.         x  
3 Ph.D. candidates gain knowledge, ability, and responsibility to carry out unique scientific and academic researches independently or in partnership with other researchers in the field of social sciences, and to publish the research results in forms of book, article, report and to present for discussing in scientific areas.         x  
4 Ph.D. candidates become managers based on ethical issues, leaders, or academicians who have consciousness of a sustainable environment, social responsibility and active citizenship in the scientific environment in the university, in the close relationship with outstanding faculty members, selected guest speakers and the teammates who they are educated together.     x      
5 Ph.D. candidates learn that the employees of the national and international organizations they manage come from different backgrounds and culture, cultural conflicts occur in mergers and cross-country mobility of the labor force, in a scientific environment and evolve as successful managers and leaderswho can manage cultural differences.       x    
6 Ph.D. candidates gain leadership qualifications to make rational decision-making for long-term strategic planning and application of plans in the organizations they work.     x      
7 Ph.D. candidates learn that strategic management is teamwork and results can be achieved only by working as teams.     x      
8 Ph.D. candidates learn that information developed in different fields of social sciences complete each other and in scientific studies, having multidisciplinary approach and viewpoint is inevitable.     x      
9 In long-term doctoral studies, Ph.D. candidates prepare papers and presentations in English and they criticized for improvement of their studies, they gain effective communication skills in both their native language and in English.         x  
10 Ph.D. Candidates experiences how rapid is production and development of information in social sciences and in business administration and learn that life-long learning is inevitable.       x    

ECTS

 

ECTS ALLOCATED BASED ON STUDENT WORKLOAD BY THE COURSE DESCRIPTION

Activities Quantity Duration
(Hour)
Total
Workload
(Hour)
Course Duration (Including the exam week: 16x Total course hours) 16 3 48
Hours for off-the-classroom study (Pre-study, practice) 16 4 64
Mid-term 1 20 20
Article Assignments 3 30 60
Final Project (Individual) 1 60 60
Total Work Load     252
Total Work Load / 25 (h)     10,08
ECTS Credit of the Course     10